It was a hit or miss and some items were over priced. The staff are rude and often on their phones and eating take out at the register. The thing that they were lacking was fitting rooms since they reopened. They would inform the customers that they can use the restroom to try the clothes on and not to mention that they are down 1 restroom. They put an out of order sign on the womens restroom to mislead the customers but I have seen employees use it.
You would respect the time for the employees to actually work and do their jobs rather than gossip LOUDLY with you for hours. While customers are all around - not having a clue what the prices are - what may be discounted- etc. the items were way overpriced that did have tags the signs for prices stated for example $3.99 and up. Well how does a customer know until they are checking out - how much an item will be. The answer certainly was not going to be from a dedicated employee there to help. At check out one person had no idea what the prices were until 2 others chimed in and so basically I felt like they could just make up prices as they went along. But back to what my worst issue was in this store.... the insanely loud conversations coming from the group of girls behind the counter. I don’t have the best hearing in the world. But I was in the back of the store and could hear disgusting things being said and then laughter roared. And on and on. And I’m talking about myself and many other customers hearing about those girls personal lives— sex. (Yes the topic floated around VERY loudly VERY OFTEN... Cussing. (Again. Very loud and constant) Gossips. You name it. - unless of course it was “hey let me go help this customer. If I would have had my children with me I absolutely would have left the moment they started gabbing within my range of hearing. I honestly try so hard to not write bad reviews bc I put myself in the others position and I realize someone can have a bad day or be misunderstood but this beat all I have ever experienced in public or a place of business. And I intensely felt the need to shed some light. I don’t believe any manager with a drop of sense would allow this. I encourage you to have a responsible leader in the store at all times. If all of those females are employed by you, I strongly encourage you to schedule a training class or something in order for those girls to behave like ladies when in public... do what u want in private but please know no one else wants to hear that ....Especially in your place of employment. Thank you
To dang expensive for used clothes
The store would not let me open the box of a toy I bought. Since I live in GA, I wanted to make sure it was ok. The lady that rang me up ASSURED me it was all there and worked. It neither worked nor was all there. I don't like being lied to. Beware of a store that won't let you, while standing at checkout, open to make sure it's all complete. It's not a bargain if it has to go in the trash!
I’m writing today in basic disgust as I think about my visit to this store. I am a pretty seasoned thrifter and have been in countless stores including many goodwill stores and have never encountered such crude, uncuthed, rude and clueless employees. From the moment I stepped in the door it began. Now, I have no care in the world if I’m greeted really... but this time there were about 5 ladies standing there chatting behind the register and I felt as if they were partying or having a social event. There was a baby... which I don’t mind I love babies but if 1)you’re not working at the time 2) you have any common curtesy for others
Clothes, toys, books ... at low prices
Goodwill is a US Store based in Guntersville, Alabama. Goodwill is located at 1465 Sunset Dr, Guntersville, AL 35976, USA.
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